Customer loyalty is the foundation upon which every successful company is built.    The team behind Franklin National knows the importance of superior customer service in establishing customer loyalty first hand from their experience operating multiple successful businesses.  With over 25 years of experience providing exceptional customer service, our industry experts pass this well-honed skill set along to your employees. The knowledge, skills, and techniques our industry experts have developed over 25 years are provided to your employees in a concise course that is taught by our experts.