Commercial Lending Site Audits

Professional Mystery Shoppers verify business viability
through on Site Audits

How we can help

As lenders to business, it is imperative to ensure the viability of a business as well as ensuring ongoing business activities. Franklin National offers site audits on your behalf to equip you with the information needed to ensure your profits are being protected.

As with all our services, after a site visit the report will be sent to you within 6 hours as to ensure you have timely results and information you can act upon.

Our comprehensive site audits completed by professionally trained Mystery Shoppers can include verifying the business address, collecting business and merchant information, documenting the neighboring businesses, providing competitive business information, confirming business viability, providing photo documentation, and verifying ongoing business activity.

site-audit-and-commercial-lending-2

Mystery Shoppers/Auditors, sent on your behalf are professional and efficient,  gathering necessary data to equip you with the knowledge needed to make informed decisions on lending:

  • Confirm operational
  • Report on business viability
  • Confirm ownership
  • Verify business activity
  • Photo documentation
  • Professional shoppers
  • Comprehensive reports in 72 hours

  • FNRS has aided me in developing an in-depth analysis that is conducted by their shoppers and provides me with essential intel at my many branch locations. The team at FNRS is always readily available when I reach out to them and the quick turnaround times are essential to my business growth. FNRS Continually provides me with the information I need to protect my bottom line.
    St Louis Bar & Grill

  • The utilization of Franklin National is a key component of our daily process. Franklin National produces immediate turn times and offers the best support and service in the industry. Our company would not be where it is today without the services of Franklin National.

    National Merchant Loan Client

  • We are grateful for the hard work and exemplary service provided by Judy and her Team.  They are knowledgeable, responsive and thorough, and continually give our organization great support"

    National Hospitality Client

  • The work performed by Franklin National Retail Solutions has provided great insight into our customers’ needs. This insight has helped ensure a positive customer experience while keeping costs in check. Their flexibility and ability to respond quickly has contributed to an increase in customer satisfaction.

    Serta Simmons Bedding

  • FNRS provides essential information that allows us to make informed decisions in our business. The team is always professional, readily available to our staff, and flexible as to our company’s unique requirements. Their reporting is very thorough and helps us to improve our customer experience and associate training.

    Northern Reflections Ltd

LOAN DEFAULT AUDITS

As lenders to business, it is necessary to ensure the ongoing viability of a business, as such Franklin National offers Mystery Shoppers experienced in discreet revisits upon request to investigate concerns.

  • Confirm operational
  • Confirm ownership
  • Verify business activity
  • Report if business is requesting cash only
  • Has business moved/closed
  • Verify inventory levels
  • Discreetly survey neighboring businesses
  • Photo documentation
  • Professional shoppers
  • Comprehensive reports in 72 hours